Tele-Counseling Services

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  • Marriage Improvement (couples or solo spouse)
  • Help for Parenting Problems
  • Overcoming Depression and Anxiety
  • Support through Spiritual Crises
  • Overcoming Codependency
  • Faithful Solutions to Sexual Problems
  • Resolving Family Conflict
  • Living a More Peaceful, Joyful Life.

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About Our Counselors
Frequently Asked Questions (FAQ)

Let Pastoral Solutions Find Faithful Solutions for You.

Finding the right counselor is important. You want someone you can trust. You need someone with the skills and knowledge to help you break through the walls that stand between you and the rewarding marriage, family, or personal life you so deeply desire and so richly deserve.

Most importantly, you need someone with the ability to help you find solutions that are consistent with and respectful of your Catholic faith.

Fortunately, we live in an age where technology places the best counseling resources right at your fingertips. For many people, phone consultations provide just the right mix of professionalism, privacy, and convenience. Because you make the call from the comfort of your own home, sessions are completely confidential. Because most tele-clients are highly motivated, you can be assured that our counselors will work hard to make each meeting a dynamic experience for you. And because you will be working step-by-step toward a clearly defined goal, you will be able to monitor your progress week-by-week. A simple phone call could be your first step on a journey to a more rewarding, more fulfilling life.

We use a special clinical format that can help you begin to find solutions in our first session. You will end each phone contact with something new. A new technique, a new direction, more hope, greater resolve, and ultimately, a tailor-made resolution. It’s time to make a change for the better. Call or E-mail me today. Let Pastoral Solutions help you make your world a better place to live.

May God Bless You Abundantly,

Gregory K. Popcak, Ph.D., MSW., LISW-S
Executive Director / Clinical Supervisor
Pastoral Solutions Institute

About Our Counselors

Popcak, GregoryGregory K. Popcak, Ph.D., MSW, LISW-S is the Executive Director of the Pastoral Solutions Institute, an organization dedicated to helping Catholics find faith-filled solutions to tough marriage, family, and personal problems.  The author of over a dozen popular books integrating solid Catholic theology and counseling psychology (including; For Better…FOREVER!,  Holy Sex!,  Parenting with Grace,  Beyond the Birds and the Bees), Dr. Popcak is an expert on the practical applications of the Theology of the Body.  Through the Pastoral Solutions Institute, he directs a group pastoral tele-counseling practice that provides ongoing pastoral psychotherapy services to Catholic couples, individuals and families around the world.    Since 2001, he and his wife and co-author, Lisa Popcak, have hosted several nationally-syndicated, call-in radio advice programs including Heart, Mind and Strength (Ave Maria Radio 2001-2010), Fully Alive! (Sirius/XM-The Catholic Channel 2007-2010), and most recently, More2Life (Ave Maria Radio–Airing  M-F, Noon-1pm Eastern– 2010-Present).  They have also hosted two  for EWTN (For Better…FOREVER! & God Help Me!).   Dr. Popcak’s articles appear regularly in Catholic periodicals such as Catholic Digest, Family Foundations, and others.   Dr. Greg Popcak and Lisa Popcak are sought after public speakers and trainers and have been honored to address audiences across North America, Australia, and Hong Kong.

In addition to his ministry work, Dr. Popcak serves as adjunct faculty for the Franciscan University of Steubenville in both the sociology and graduate theology departments where he teaches Christianity & Society and Pastoral & Spiritual Direction respectively.   He also serves on the faculty of the doctor of social work program for the Harold Abel School of Behavioral Health at Capella University.


Michael_JareckiMichael Jarecki, M.A., LPC is a clinical associate of the Pastoral Solutions Institute. Michael has degrees in psychology, theology, and counseling from the Franciscan University of Steubenville, blending a strong understanding of the Faith with equally strong clinical skills. He specializes in helping people-of-faith find answers to tough marriage, family, and personal issues. In addition to his years of experience working for Catholic Social Services in the Diocese of Lincoln, Nebraska, Girls and Boys Town in Omaha, Nebraska, and in private practice, Michael has undergone extensive training in pastoral counseling approaches to emotional, relational, and spiritual problems.



Karin Roach MSSA, LISW-S is a clinical associate of Pastoral Solutions Institute. She holds a Masters degree in Science of Social Administration from Case Western Reserve University, with a concentration in children, youth and families. Karin has extensive experience with post traumatic stress disorders related to abortion trauma, abuse, and recovery from unwanted divorce. She has been a practicing therapist for almost 20 years, and has worked in community mental health settings such as the Catholic Community League, Catholic Family Services and Summit County Family Services. She specializes in Cognitive Behavioral Therapy, Brief Solution Focused Therapy and pastoral counseling approaches to emotional and spiritual disorders.



Dave McClow, M.Div., LCSW, LMFT is a clinical associate for the Pastoral Solutions Institute. He has been helping people, couples, and teams change for over 25 years. He has worked in a variety of settings: inpatient psychiatric and addictions, employee assistance, outpatient community mental health, and statewide technical assistance centers. His counseling specialties are treating depression, anxiety, trauma, dissociation, and the building of practical skills to cope with overwhelming emotions. Trained as a Pastoral Counselor, he has always recognized God as the source of healing, and integrated his faith into his practice of counseling. He has been an international consultant and trainer for evidence-based practices and on a number of topics, including Assertive Community Treatment; Illness, Management, and Recovery; Motivational Interviewing; Stages of Change; Organizational Change; Person-Centered Planning; and the Adult Needs and Strengths Assessment.



Joshua Hawrot, M.A., L.P.C.C. is a clinical associate of the Pastoral Solutions Institute. Joshua holds a Masters in Arts for Counseling from Franciscan University of Steubenville. He is a Licensed Professional Clinical Counselor, is certified in Theophostic Prayer Ministry and is trained in Cognitive-Based Trauma Therapy. In addition, Joshua has served as supervising therapist in both partial hospital programs and outpatient counseling settings where he practiced intensive therapy with individuals, couples, and families suffering from moderate to severe diagnoses. He and his wife, Cruz, are responsible for helping to run the marriage preparation program for the Diocese of Steubenville OH and serve as a lead teaching couple for Engaged Encounter. Joshua has received extensive training and supervision in the application of Catholic pastoral counseling approaches to problems related to emotional and relational health. His experience and professional training enable him to combine psychology and the Catholic faith to help others achieve greater healing, integration, and strength in their lives and relationships.

James S. Livingston M.Div., M.A. L.P.C.C.
is a clinical associate with Pastoral Solutions Institute.  Combining extensive study and practice in the areas of psychology, theology and clinical mental health, James specializes in finding solutions to complex marriage, family, and personal problems.  He holds a Master’s in Divinity from Mount St. Mary’s Seminary and a Master’s of Arts in Counseling from Franciscan University of Steubenville.  Fluent in Spanish, he has completed advanced graduate studies on the fundamentals of prayer, discernment/spiritual direction, and Theology of the Body at Creighton University.  He is a Licensed Professional Clinical Counselor with years of experience working with families in a variety of settings including adult and youth outpatient and partial hospitalization.  No stranger to house calls, James routinely visited families in their homes, and provided crisis intervention, skill transference, and effective trauma intensive therapy while serving as a Mobile Therapist and Behavioral Specialist Consultant.  James’ years of education, professional training, and clinical skills enable him to help individuals, couples, and families suffering from a broad range of disorders.

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Tele-Counseling Services F.A.Q.

Q: Is tele-counseling effective?

A: Absolutely. Extensive research has been conducted on tele-counseling and the results are overwhelmingly positive. In the most significant study to date, Reese, et al. [1] found that telephone counseling was as effective as face-to-face counseling for a wide range of problems. Further, many clients were even more satisfied with tele-counseling because of the improved confidentiality, convenience, and continuity of sessions (i.e. it was easier to keep appointments and therefore, keep the flow going).

As one study reports [2] “.there is an existing body of literature on the telephone. The telephone has been shown to be a cost-effective, clinically useful, ethical intervention modality. We trust some the most serious mental health problems to phone interventions now (e.g., suicide hotlines), and this modality lacks nearly all non-verbal cues (p. 14).”

1. Reese, R., Conoley, C., Brossart, D. Effectiveness of telephone counseling: A field-based investigation. Journal of Counseling Psychology, 49(2).
2. Manhal-Baugus, M. E-Therapy: Practical, ethical, and legal issues. Retrieved September 3, 2005, from


Q: What about not being able to see your clients facial expressions or body language?

A: Despite the loss of facial cues, a large percentage of non-verbal communication is comprised of tones-of-voice, specific word choice, pauses and vocalizations (“um,” “ah,” etc.), and other non-verbal cues that a tele-counselor has been trained to recognize and effectively interpret. Research on tele-counseling shows that in the absence of visual cues, clients and therapists find many other ways (both verbal and non-verbal) to avoid misunderstandings and to effectively communicate subtle shifts in emotion and meaning. ([1]; [2]; [3]).

Remember, for the first 100 years of psychology’s history, therapists positioned clients facing away from the therapist specifically to enable clients to more easily share personal information without fear or embarrassment. Under certain circumstances, facial expressions can be more of a hindrance than a help. If you like, think of your experience in tele-counseling as a variation on the theme of Confession “behind the screen.” (only without absolution, of course).

1. Alleman, J. Online counseling: The internet and mental health treatment. Psychotherapy: Theory, Research, Practice, Training, 39(2).
2. Lindon, J. Psychoanalysis by telephone. In J.K. Aronson (Ed.). Use of the Telephone in Psychotherapy (pp. 3-13). Northvale, NJ: Jason Aronson
3. Schaffer, S. Legal and ethical issues. In J.K. Aronson (Ed.). Use of the Telephone in Psychotherapy (pp. 442-457). Northvale, NJ: Jason Aronson.


Q: Do you only do individual counseling, or can you work with couples too?

A: We can work with individuals and with couples. Husbands and wives (or any two people, i.e., Mothers/Daughters, Fathers/Sons, etc.) who wish to meet simultaneously in session may choose to use a speaker phone, or separate extensions, or in some cases, may arrange for three-way calling. This last option is especially useful for marriage counseling cases in which one spouse travels a great deal. It is not unusual for us to conduct sessions with couples where the therapist, husband, and wife are in three separate time zones.


Q: Are there certain problems that are NOT appropriate for tele-counseling?

A: Yes. Persons who experience hallucinations or psychosis or whose primary complaint is a serious addiction to drugs or alcohol, or who have persistent and serious thoughts about harming themselves or others should seek local mental health assistance. In all other instances, your counselor can help you determine whether your problems can be managed safely and effectively via distance counseling. In most cases, they can, but we will provide you with an absolutely honest assessment in our initial, free, informational interview. We are committed to helping you receive the help you need regardless of who provides it.

Please direct all other questions to your counselor in your initial, free, informational interview.

Click Here to Request Additional Information on our Tele-Counseling Services.